What will it cost?
Comcast will provide customers with an existing digital set-top box up to 2 digital adapters at no additional monthly service cost. Customers without an existing digital set-top box can receive 1 standard digital set-top box and up to 2 digital adapters at no additional monthly service cost.* Most customers won’t even see a change in their bill.
When is this happening?
Updates began in late 2008 and will continue through 2010, so be sure to contact us as soon as possible so you’re ready for the change.
How will you get any new equipment?
Just Click or Call. Install. That’s all! As soon as you receive notice that your neighborhood is upgrading, take action in one of the following ways:
- Log onto the website or call 1-877-634-4434 and follow the simple prompts.
- Answer 2 simple questions.
- Select the right equipment for your TV sets.
- Decide how to get your new devices (by mail or in person).
What if you don’t do anything?
You’ll lose some popular channels like ESPN, FOX News, Lifetime and Disney, but you’ll still get our Limited Basic lineup, as well as public and government-access channels. Take action today and keep all your favorite channels!*
What’s next?
If you’ve already received our Comcast notice that it’s time for your upgrade, then click the PREVIOUS button below and enter your account information to get started. If you haven’t received our notice just sit back and relax—we’ll let you know when it’s time to take action.
* Restrictions apply. Service varies and is not available in all areas. Limited to residential customers. Applicable equipment, installation, taxes, franchise and other fees extra. Pricing and service options subject to change. Customers with any level of service above Limited Basic with an existing digital set-top box may receive 2 digital adapters at no additional monthly cost; customers without an existing digital set-top box may receive 1 standard digital set-top box and 2 digital adapters at no additional monthly cost. Call for details. ©2009 Comcast. All rights reserved.
* * Equipment is necessary to receive Limited Basic in the Augusta GA market area. Customers in this area receiving only Limited Basic are eligible for up to three digital adapters at no additional monthly cost. Click here for more information.